At our site, after placing an order, we send a preview to our customers and ask for approval before printing. This process applies to all our products, including tote bags, cups, mugs, t-shirts, and all other items we offer. Our goal is to ensure that our customers are completely satisfied with the final product.

After the order is placed, our graphic designer prepares a preview based on the customer's file, which was uploaded during the ordering process. This preview is then sent to the customer via email or phone, and the customer has the opportunity to check and approve the design.

We understand the importance of personalized products and the significance of getting them right. That's why we offer our customers the ability to preview their designs before printing, ensuring that the final product meets their expectations. Our team is dedicated to providing a high-quality, hassle-free experience, and we strive to make every aspect of the ordering process as smooth and efficient as possible.

In conclusion, our process of offering a preview of the final product to customers after placing their order is a crucial step in our commitment to delivering personalized products that meet and exceed customer expectations.

Return and Exchange Policy

We want to emphasize that since our products are personalized and made to order, they cannot be returned or exchanged. This is due to the unique nature of each item and the customization process. We take great care to ensure that every product we produce meets our high standards and the expectations of our customers.

At Pamusan, we take pride in the quality of our personalized products. If there is any issue with the print or any other aspect of the product, we are committed to making it right for our valued customers. If there is a problem, we will either send a replacement product or work with the customer to resolve the issue. Our top priority is ensuring customer satisfaction with each and every purchase.